13 testimonials found.

After placing an advertisement (and spending £125 plus VAT in the process!) in the local press to rent my flat out, I had no success in letting out the property. Out of the blue I received a text from Jill at U-Place.com offering their services to manage the letting of my property. I had been quite sceptical in the past of using an agency to manage my rental but I thought nothing ventured, nothing gained. I made a call to them and I met with Jill at my property. What an absolute Godsend they turned out to be. Jill was extremely friendly and really put me at ease. She took loads of photos and her enthusiasm for my property made me think that I was in very good hands! Within 24 hours of Ur-Place.com visiting my property, it was on their website and, in turn, on Rightmove and within one week the team at Ur-Place.com had my property rented out and they took all of the hassle with it! I have dealt with Gemma for the administration purposes and Chris for the viewings and it is lovely to have dealt with a professional but very friendly company - the personal touch is excellent. From helping me sort out the necessary documents to managing the viewings, the process has been easy and hassle free - exactly what you need when you've got loads going on with other things! I cannot recommend Ur-Place.com highly enough and when (and if) the property goes back on the market, I will not hesitate to use them again.

Clare Last

Ops Manager at Thomson Sport

Thank you for the service you have provided us with. I would like to explain why we prefer to use Ur-Place.com for our lettings. Because of the fact that you will not charge us if a tenant cannot be found, also if I find a tenant through my own advertising and send them to you, then your fee is reduced to a price that suits us both. I also find your marketing of my properties and services provided to be first class you run a company that I would recommend (and do) to many of our friends. All the best and keep up the good work.

Robert/Michelle Gregory

I would like to extend my appreciation on behalf of myself and fiance towards your assistance and tireless work in helping us find such a wonderful flat here in Manchester. I know how hard you worked and we are extremely grateful. You were relentless and I would recommend you without reservation to another person who is looking for such expertise when searching for a place within Manchester. Thanks again.

Petre & Marchin

Granby Row Apartments

Dear Gemma, I have been very happy with the service you have provided and have no reason why I should not do business with you in the future. I have found you to be very friendly, helpful and you effectively sort out any undue problems.

Mr Siegfried Suppan

Hi Gemma, thanks for your email. It was a pleasure to meet you last week. The whole letting process is very simple and light on paperwork. Not needing to come to your offices is a big plus for me as I live overseas. All done online which is great. We would certainly recommend you to others and will be in contact again when we need your help. You dealt with tenant problems very efficiently and professionally - thank you. Thanks Gemma and good luck. Have a great day.

Yvonne Halling

Dear Ur-Place.com. Very satisfied with the level of service you offer. Very efficient and the flow of information is excellent.

John Mott

I recently moved into a new flat advertised through Ur-Place.com and what a refreshing experience it has been. All the office staff have been polite, friendly and professional in every aspect of the letting process and the team conducting the viewings were prompt with their appointments and very patient as I was deciding which of the properties I viewed would be most suitable for me. After I moved in the follow up service was equally proficient and I would certainly recommend the services of Ur-Place.com to all prospective tenants.

Patrick, Sale, Manchester

Thank you for finding us a tenant within two days and offering a clear and speedy service. I would like to take this opportunity to thank you for the speed in finding us a client when we joined your agency. In 2008 we had our apartment in the hands of another agent in Tameside. It was left empty for 6 months. Having this apartment empty for 6 months resulted in a loss of £3000 revenues to us. We were due to go back to Spain where we spend most of our time now, within the 4 days, for six months period. I was very concerned that the apartment would be empty for a further 6 months, the agents assured me that he had done all in his power to find a tenant for us. I was walking down Market Street in Hyde when I noticed your office and called in. Within 3 days you had found us a tenant and everything was signed and sealed before we left for Spain and you have continued to supply us with an excellent service since. We also like the fact that you are a family run business. I would recommend you and have done to friends in the past 12 months. We would most certainly use your services again. If or whenever our second apartment becomes vacant we will be transferring management over to Ur-Place.com. Many thanks.

Olwyn and Frederick Taylor

I'd like to pass on my thanks on behalf of myself, Chris and Ricky to all those at Ur-Place including Gemma and Craig for their help over the last year and a half. The agency has been helpful, friendly and supportive. I've enjoyed renting that house despite the turbulence in the initial months, but once things settled the going was good and so I appreciate the agency having patience in us. I hope we have done as much in turn to be trustworthy and cooperative and I apologise for all the difficulties experienced. If I ever move back up to Greater Manchester I hope to rent with Ur-Place again

Wai-Tung Leung

Hello. I just wanted to put in writing to you how I think that your company and staff are the most helpful and professional people I have come across in our quest to find a property to rent. I would most certainly recommend yourselves and look forward to finding a property with you. I feel that most times people are quick to complain about 'Estate Agents' but in this instance I found that you could not have been more helpful, prompt and I said before professional, from my initial enquiry to the young gentleman who accompanied us to our viewing, to the lady I spoke with today by telephone. Well done.

Denise Hamilton

Your colleague Chris showed me 6 properties out of a total 18 rental properties I have viewed in the last 2 weeks through 8 agents. I wanted to pass my sincere congratulations to the Ur-Place.com lettings team - you knock the socks off the competition! Chris was professional, courteous and very helpful. No other agent showed me as many quality properties in such a tight schedule. I have thanked him personally but thought you might like to hear the positive feedback too.

Marie Fielding

On Monday morning UK time i made a phone call from Australia to enquire about some terraced houses you have for let. I plan to move in about 8 weeks time. I would like to say that I was very happy with the level of customer service and professionalism that your agent Sarah (on the 0161 366 9111 line, Manchester) had shown and the level of understanding she shown to keeping up with me and my (horrible) accent. It was wonderful to deal with her and your company. A delightful experience with all my questions answered in full detail. Once again thank you for your help and service. I would love to deal with your agency again in the much soon future

Mathew Sapulovic